Caracol Restaurant
mexican coastal cuisine
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The newest restaurant from Chef Hugo Ortega situated in the Galleria area offers terrific dishes with the best ingredients from the Pacific, Gulf of Mexico and the Caribbean.
Its white walls, big windows, the modern rustic decor and the great ambience gave us the vibe that we were looking for the night.
Heartbroken we cannot say the same about the service during our visit to Caracol.
It was not that terrible, but it was not exactly what we were expecting from this place. Unfortunately, our server did not provide a skillful customer service, not even an average service. During the dinner, we never heard any recommendation or explanation about the menu. Our waiter would put some pressure on us to order as fast as we could whenever we wanted to order something because "he was always in a rush".
Actions like those made the night a little unpleasant sometimes, but thanks to the ambience and vibe of this place, those uncomfortable moments were overshadowed.
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Service: 2.7/5
Ambience: 5/5
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Tostones de Atun
tuna, young coconut, macadamia, ginger, habanero
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The presentation of the tostones covering the tuna was totally different and particular, but the quality of this starter was not the highest one.
The texture and taste of each bite of the tuna were not as delightful as we assumed since Caracol is mostly known for its seafood cuisine.
We are a tuna lover, but we would definitively not order this appetizer from Caracol.
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Dish: 2.3/5
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Taquitos Tronadores de Carnitas
crispy rolled pork tacos, avocados-tormatillo salsa
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This plate was delicious! All of these “taquitos” were extremely crunchy and tasty. They are filled with pork, and they come with an avocado and sour cream sauce on the side.
This plate is not spicy at all! It is an excellent option if you are not a spicy lover.
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Dish: 4.5/5
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